Personal Identification Information
We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, fill out a form, respond to a survey, subscribe to a newsletter, or engage with other activities, services, features, or resources we make available on our Site. Users may be asked for details such as their name, email address, mailing address, and credit card information.
Users may also visit our Site anonymously.
We will collect personal identification information only if Users voluntarily provide it. Users can always refuse to supply personal identification information; however, this may limit their ability to access certain Site-related features or services.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, type of computer, and technical details about Users’ connection to our Site, such as operating system, Internet service provider, and other related information.
Web Browser Cookies
Our Site may use "cookies" to enhance User experience. A User's web browser places cookies on their device for record-keeping purposes and to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are sent. Please note that some parts of the Site may not function properly if cookies are disabled.
How We Use Collected Information
Optaderm collects and uses personal information for the following purposes:
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To Improve Customer Service
Your information helps us respond more effectively to customer service requests and support needs. -
To Personalize User Experience
We use aggregate information to understand how Users as a group interact with the services and resources provided on our Site. -
To Improve Our Site
Feedback and data help us enhance our website offerings. -
To Process Transactions
We use information provided by Users when placing an order solely to fulfill that order. We do not share this information with outside parties except as necessary to provide the service. -
To Send Periodic Emails
The email address provided for order processing will be used only to send information and updates related to the order. Users may also receive emails including company news, updates, and product or service information if they opt-in to our mailing list. Users can unsubscribe at any time by following the detailed instructions included in each email or by contacting us via our Site.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices, as well as robust security measures, to safeguard your personal information, username, password, transaction details, and data stored on our Site.
Sensitive and private data exchanged between the Site and Users occurs over an SSL-secured communication channel, encrypted and protected with digital signatures.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information. However, we may share aggregated demographic information not linked to personal identification details with our business partners, affiliates, or advertisers.
We may use trusted third-party service providers to help operate our business or administer Site activities, such as sending newsletters or conducting surveys. We share information with these third parties only for those purposes, provided Users have given their permission.
Third-Party Websites
Users may find advertising or other content on our Site that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, or other third parties. We do not control the content or links on these sites and are not responsible for their practices. These websites may have their own privacy policies and customer service policies. Browsing and interaction with any other website, including sites linked to ours, is subject to those sites' terms and policies.
Changes to This Privacy Policy
Optaderm reserves the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page.
We encourage Users to check this page frequently to stay informed about how we protect the personal information we collect. Your continued use of the Site after changes are posted will signify your acceptance of those changes.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy and our Terms of Service. If you do not agree, please do not use our Site. Your continued use of the Site following any updates to this Privacy Policy will be considered your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
Optaderm
Website: www.optaderm.com
Address: 667 East Broadway, Vancouver, BC V5T 1X7, Canada
Phone: 1-800-711-2026
Email: support@optaderm.com
Last Updated: 11/24/2024