FAQS

Optaderm’s main product categories include:

• Cleansers - Gently cleanse and refresh your skin with our science-based cleansers, designed to remove impurities without stripping moisture.
• Phenomena Treatment Moisturizers - Our multi-functional moisturizers hydrate while addressing specific skin concerns for a more balanced, healthy-looking complexion.
• Exfoliants - Reveal smoother, brighter skin with exfoliants that gently remove dead skin cells and promote natural radiance.
• Lip Moisturizers - Nourish and protect your lips with deeply hydrating treatments for long-lasting softness and comfort.
• Masks - Target specific skin concerns with powerful masks that rejuvenate, hydrate, and brighten your complexion.
• Moisturizers - Lock in hydration and strengthen your skin’s barrier with our advanced moisturizers for a radiant glow.
• Eye Moisturizers - Minimize puffiness, dark circles, and fine lines with our gentle eye moisturizers, formulated for the delicate skin around the eyes.
• Treatments - Address specific concerns like acne, skin elasticity, and hyperpigmentation with our targeted treatments that deliver visible results.
• Toners - Balance and refine your skin’s pH with toners that prepare your complexion for the next steps in your routine.
• Hair Care - Strengthen your hair with scientifically formulated products designed for hydrated and more vibrant locks.
• Body Care - Pamper your skin from head to toe with body care that hydrates, smooths, and revitalizes.

Need help choosing an Optaderm product? It can be challenging when there are so many options available. You can contact us and speak to an expert on the phone or schedule an appointment if you’re in the Vancouver area.

Cationic Hyaluronic Acid (HA) uses advanced encapsulation technology to combine sodium hyaluronate and polyquaternium-10, providing deep hydration, barrier protection, and soothing relief. It helps retain moisture, reduce inflammation, and support quicker healing and less scarring.

Yes! To speak with an expert, click here.

To book an appointment, simply click the link and schedule a consultation with one of our clinical practitioners.

Orders are typically delivered within 7 – 10 business days. Actual delivery time depends on shipping distance and may vary. Shipping costs for your area are determined during the checkout process. All payments for purchases must be paid in advance by valid credit card and in Canadian funds.

Yes, you may adjust the delivery address of your order during the checkout process. However, Optaderm Products will label the package as “for personal use only” on customs forms and will not use any other description such as “gift.”

Your satisfaction is important to us, just return any product that is not right for you within 30 days with your receipt.

Visit our Contact page to connect with a member of our team via phone or email.

You can Contact us and speak to an expert on the phone or schedule an appointment if you’re in the Vancouver area.