Terms and Conditions

Terms, Conditions, & Warranties: Optaderm Products Inc.

You must read the following agreement by clicking where indicated on the website checkout screen. By clicking the “Finalize Order” button, you are agreeing to these terms and completing your order. Your order will then be processed.

YOU HEREBY ACCEPT AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS FOR ANY PURCHASE MADE ON THIS WEBSITE:


Privacy Policy and Security

When you make an order, you authorize Optaderm Products Inc. to process your payment through Stripe. Stripe will use your payment details to complete the transaction securely. Optaderm Products will not store your credit card or payment information. Stripe is responsible for the integrity and security of their payment gateway.

For more information about how we handle your data, please refer to our Privacy Policy.


Shipping and Billing

Unless you are advised otherwise, all orders will be filled and shipped in a timely manner. Shipping costs for your area are determined during the checkout process. All payments for purchases must be paid in advance using a valid credit card.


Age and Personal Use

You represent and acknowledge that you are at least 18 years of age and agree to be solely responsible for the use and/or access to the products purchased. You further agree that products purchased are for your personal use only, and not for resale. If you are not 18, please exit to our home page.


Advertisers and Vendors

Optaderm Products manufactures all of the products listed on our website. The product information on this website is reproduced from information provided by the raw ingredient manufacturers and Optaderm Products does not warrant that the information is complete or accurate. All reasonable efforts have been made to verify the claims made by the manufacturers of the raw base ingredients. No information or claims take the place of the advice of a professional medical practitioner. Before buying or using any products provided on or through this site, you should contact and speak with a healthcare professional.


Disclaimer

THIS SITE AND ITS CONTENTS ARE PROVIDED ON AN “AS IS” BASIS. OPTADERM PRODUCTS MAKES NO REPRESENTATIONS, CONDITIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD TO THIS SITE, THE PRODUCTS, OR SERVICES OFFERED OR SOLD ON OR THROUGH THIS SITE. OPTADERM PRODUCTS EXPRESSLY DISCLAIMS ALL SUCH REPRESENTATIONS, CONDITIONS, AND WARRANTIES, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY, ACCURACY, TIMELINESS, COMPLETENESS, AND FITNESS FOR A PARTICULAR PURPOSE.

Your use of this site and the products is at your sole risk. Each person is different, and the way you react to a particular product may differ from others. Ingredient lists may vary from time to time; please refer to the product packaging for the most up-to-date list of ingredients.

Optaderm Products shall not be liable for any damages arising out of or relating to the use of any products or services, incorrect or inaccurate information, defective products, or any other matter relating to this site or linked sites.

This limitation of liability applies to all claims or damages, including direct, indirect, special, incidental, punitive, or consequential damages (e.g., loss of business, profits, goodwill, data, or litigation costs), whether based on contract, warranty, tort, product liability, or otherwise.

If any of the foregoing limitations of liability are inapplicable under local law, Optaderm Products' aggregate liability is limited to the amount you paid for the product.

You agree to indemnify and hold Optaderm Products harmless against any claims, demands, or costs arising from your use of this website.


Shipping Restrictions & Information for Delivery Outside of Canada

Optaderm Products ships from Vancouver, Canada. Customers are responsible for ensuring that products ordered comply with the import laws of their country. Please check with your customs office before placing an order.

If your package is seized by customs and is not returned to Optaderm Products, you will not receive a refund. If the unopened package is returned, you are responsible for the shipping costs, surcharges, and a 10% restocking fee. You authorize Optaderm Products to charge these fees to your credit card.

You are also responsible for any additional duties or taxes applicable to your purchase. Optaderm Products does not collect these fees and cannot estimate their amount. Please consult your local customs office for more information.

Optaderm Products accurately reports the purchase amount on customs forms and will not falsify declarations, such as marking items as “gifts” or underreporting their value.

Optaderm Products reserves the right to decline any order.


General

“Optaderm Products” or “OptaDerm” refers to Optaderm Products Inc., including its officers, directors, employees, agents, affiliates, owners, and suppliers.

This agreement is governed by the laws of the Province of British Columbia, without reference to conflict-of-law principles. Any claims or proceedings related to this agreement must be brought in the courts of British Columbia.

If any part of this agreement is found invalid or unenforceable, the remaining parts will remain in full force and effect.

This agreement contains the entire understanding between you and Optaderm Products. Changes to this agreement are only valid if made in writing and signed by both parties.